Warranty

Warranty & Registration

 

Warranty

All quality-related defects on items sold directly by DOSS are covered by a one-year limited warranty, starting from the date the item was delivered to the designated shipping address.

 

Process:

  • Buyer must provide sufficient proof of purchase.
  • The defective item’s warranty number is required.
  • It may be necessary to return an item for quality inspection.

 

Valid proof of purchase:

  • Order number from online purchase made through DOSS
  • Sales invoice

 

Not Covered Under Warranty:

  • Products without sufficient proof of purchase
  • Lost or stolen products
  • Items that have passed their warranty period
  • Non-quality-related issues (after 30 days of purchase)
  • Free products
  • Repairs through third parties
  • Damage from outside sources
  • Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)

 

 

Register your product

Congratulations on your DOSS purchase! We are happy to have you in our DOSS family.

Registering your DOSS product is fast and simple!

 

What are the benefits of registration?

  • Confirmation of ownership
  • Receive important updates about products
  • Be the first one to know the latest news and new offers

 

*First name:

*Last name:

*Email address:

*Address:

*Name of the register product:

*Date of purchase:

How did you first become aware of this product? Google Search/Amazon Search/Friends Referral/ Other

What is your gender? Female/Male/No Disclosure

Which describes best your age group?  Under 18/18-25/26-35/35-50/ Over 50

Which best describes your family income?

  • Less than $20,000
  • $20,000 - $44,999
  • $45,000 - $139,999
  • $140,000 - $149,999
  • $150,000 - $199,999
  • $200,000+
  • Do not wish to answer

Do you have any comments about your product that you'd like to share with us?